Portalify secure data messaging solutions for professional networks are designed for police, safety, fire and rescue, border control, and other officials as well as for utilities and other public services.

Combining the security, robustness, and availability of PMR voice communications with multi-channel data messaging empowers your organization to operate more efficiently by utilizing existing information and personnel resources better than ever before.

Mobile Information Access and Reporting
Field operatives need to check information on tasks, people, objects and places in their daily work. The information is stored in their organization's databases and registers, which do not provide them with mobile access.

The operatives need to complete reporting to backend systems, which requires them to take notes on the field and then spend time at the office writing the reports. This time is away from their field work.

Portalify Data Messaging Server makes backend databases and applications instantly available on the field, regardless of the terminals the field operatives are using. Mobile access to databases like vehicle and boat registers, criminal records, and passport registers help to identify and check people, vehicles, weapons and other subjects instantly.

See the case study on Finnish Police for more details >>

Effortless information access allows field officers to complete also reporting on the field, removing the need for routine office duties. Portalify DMS enables reengineering processes to eliminate double work at the office and to increase field visibilty.

Instant Group Data Messaging
Field operations need efficient communication channels to send instructions and to exchange information amongst superiors and peers. Compared to group data messaging, one to one and one to all voice communications are slow and error prone methods for sending commands to and receiving acknowledgements from the field. Further, they overload the points of command with routine tasks, distracting their attention from the most important cases.

Portalify DMS expands the concept of talk groups into data messaging, proviging an ideal tool for field force communication, coordination and management. The solution integrates TETRA users, vehicle PC users, GSM users and office PC users into a seamless communication network in which every member can receive and publish information that is relevant to their team.

Group messaging also allows delivering alerts and notifications to people on the field and in the office, regardless of the terminal device type they are using. Delivery information and user acknowledgments make monitoring alerts easy.

Portalify DMS allows locating individual team members and vehicles equipped with GPS enabled mobile terminals. Location information can be used for area-based communication, which allows status reports from and communication to and between all units on a specific geographical area. Collected location information is also available to 3rd party applications.

Group messaging saves time and makes information instantly available to those who need it the most. Portalify DMS improves the situation awareness of operations managers, allowing them to keep track of field units in fast-moving situations and to quickly receive and send critical information.

Work Flow Automation
Most field operations have developed a set of processes to deal with the most common cases they encouter every day. The efficiency of these core processes is the key determinant of an organization's productivity and service quality.

The processes require interactions involving various people and IT systems to distribute the tasks to the right field operatives, complete the work and required reporting, and inform the customer on work completion.

Each interface requiring human input or support personnel is a potential source for delays. It also provides a physical limitation to the organization's capacity to handle new tasks, and directly adds to the running cost of the operations.

Portalify DMS integrates databases, applications, and people through a multitude of mobile and fixed communication networks, allowing process automation that improves field force efficiency and frees command center personnel to focus on the most important cases.

As a new task enters your organization's systems, Portalify DMS automatically distributes the relevant information to the right people and to other systems. Data services guide and notify the relevant field operatives on the task, driving it through the organization and monitoring that it is completed in time. Hard data is provided from every step for service measurements.

The Bottom Line: Increased Operational Efficiency and Performance
While voice is at its best for the most critical cases, data communication greatly improves the overall performance of field operations, freeing that precious time that the critical cases require.

With integrated voice and data communications, you can create the field force of tomorrow - but today. Seamless information exchange, enhanced field force management and better operational efficiency and safety are just some of the new possibilities opened by Portalify PMR solutions.

Request more information >>