Contact Us | Suomeksi
Company | Solutions | Products | News & Events | Partners
Overview
Public
Private
Testimonials
Solutions for Demanding Use

Taking Your Business to the Next Level

Portalify data messaging solutions for private companies are designed for energy, logistics, airports, harbours, and safety businesses.

Combining voice communications with multi-channel data messaging empowers your organization to operate more efficiently by utilizing existing information and personnel resources better than ever before.

Generate New Business
Portalify data messaging solutions create new profit sources for your business. You can use all our solutions to provide new high-value services to your customers and to attract new customers.

Mobile Information Access and Reporting
In their daily work, field operatives need exact and relevant information on tasks and external factors affecting their completion. The information is scattered around their organization's registers and public databases, which do not provide mobile concentrated access to the data.

The operatives need to complete reporting to backend systems, which requires them to take notes on the field and then spend time at the office writing the reports. This time is away from their productive field work.

Portalify Data Messaging Server (DMS) makes backend databases and applications instantly available on the field, regardless of the terminals the field operatives are using. Mobile access to ERP and CRM systems instantly provides field staff with all the information they need to accomplish their tasks.

Portalify DMS collects from public sources supportive information that is relavant to the task, enabling intelligent decision-making on the field. For logistics companies, an example of such information is road information (traffic, weather, accidents). Airports and harbours benefit from information regarding incoming land transports, flight and vessel schedules, and potential security threats.

Effortless information access allows field operatives to complete also reporting on the field, removing the need for routine office duties. Portalify DMS enables reengineering processes to reduce the need for supportive duties, to eliminate double work at the office and to increase field staff productivity.

Instant Group Data Messaging
Field operations need efficient communication channels to send instructions and to exchange information amongst managers and peers. Compared to group data messaging, one to one and one to all voice communications are slow and error prone methods for sending instructions to and receiving acknowledgements from the field. Further, they overload the points of command with routine tasks, distracting their attention from the most important cases.

Portalify DMS expands the concept of talk groups into data messaging, proviging an ideal tool for field force communication, coordination and management.

The solution integrates GSM users, TETRA users, vehicle PC users and office PC users into a seamless communication network in which every member can receive and publish information that is relevant to their team.

Group messaging also allows delivering alerts and notifications to people on the field and in the office, regardless of the terminal device type they are using. Delivery information and user acknowledgments make monitoring alerts easy.

Portalify DMS allows locating individual team members and vehicles equipped with GPS enabled mobile terminals. Location information can be used for area-based communication, which allows status reports from and communication to and between all staff members on a specific geographical area. Collected location information is also available to 3rd party applications.

Group messaging saves time and makes information instantly available to those who need it the most. Portalify DMS improves the situation awareness of operations managers, allowing them to keep track of field operatives in fast-moving situations and to quickly receive and send critical information.

Work Flow Automation
Most field operations have developed a set of processes to deal with the most common cases they encounter every day. The efficiency of these core processes is the key determinant of an organization's productivity and service quality.

The processes require interactions involving various people and IT systems to distribute the tasks to the right field operatives, complete the work and required reporting, and inform the customer on work completion.

Each interface requiring human input or support personnel is a potential source for delays. It also provides a physical limitation to the organization's capacity to handle new tasks, and directly adds to the running cost of the operations.

Portalify DMS integrates databases, applications, and people through a multitude of mobile and fixed communication networks, allowing process automation that improves field force efficiency and frees managers to focus on the most important cases.

As a new task enters your organization's systems, Portalify DMS automatically distributes the relevant information to the right people and to other systems. Data services guide and notify the relevant field operatives on the task, driving it through the organization and monitoring that it is completed in time. Hard data is provided from every step for service measurements.

The Bottom Line: Increased Operational Efficiency and Performance
While voice is at its best for the most critical cases, data communication greatly improves the overall performance of field operations, freeing that precious time that the critical cases require.

With integrated voice and data communications, you can create the field force of tomorrow - but today. Seamless information exchange, effortless group communications, enhanced field force management and better operational efficiency and safety are just some of the new possibilities opened by Portalify field operation solutions.

Request more information >>




© 2005 - 2008 Portalify Ltd. Read our legal notice. All rights reserved.